Shipping and returns

Package shipping

As a general rule, orders received (and paid) before 3:00 p.m. are shipped the same day, the transit time is 24/48 hours within business days. The transport companies that manage our shipments are: Correo Express, MAILBOXES, and GLS, the tracking number will be received via email. 

WE RECOMMEND SIGNING THE CARRIER'S RECEIPTS WITH THE PHRASE: "TO BE REVIEWED". We recommend it because we have encountered cases where upon opening your order there is some damage inside, and thus a claim can be made to the transport company.

Shipping costs include handling and packaging costs, as well as postal costs.

Handling fees have a fixed price, while transport costs may vary depending on the total weight of the package and the destination (Provincial, Autonomous Community, Peninsula, Balearic Islands, Canary Islands, France, Portugal, Germany, Italy, Netherlands, etc.).

We advise you to group all your items in one order. We cannot combine two different orders, and shipping costs will apply to each one individually.

We are not responsible for any damage your package may suffer after shipping, but we do our best to protect all fragile items.

To be able to claim any damage, it must be reported to the transport company within 24 hours after receiving the package.The boxes are large, and your items will be well protected.

For any questions or inquiries, you can write to us at tienda@hydroponicsblanes.es or contact us via WhatsApp at +34 619 589 948