Privacy and Data Protection

We inform you that for access to certain content or services, it will be necessary to provide personal data. Users will guarantee the truthfulness, accuracy, authenticity of the data, HYDROPONICS BLANES S.L. will preserve the confidentiality and security of your personal data and will give them the automated treatment that corresponds according to their nature or purpose, in the terms indicated in the Data Protection Policy Section.It is important, and in accordance with the recent European Data Protection Regulation EU REGULATION 2016/679 of the PARLIAMENT and the EUROPEAN COUNCIL, to read the Basic Information. You should also know that leaving your data does not attribute, confirm, annul, legitimize, or perfect any contractual relationship with our company.Basic information on data protectionBASIC INFORMATIONRESPONSIBLE: HYDROPONICS BLANES S.L. B55199079 C/ Primero de mayo, 3 (Nave 2), 17300 Blanes (Girona - Spain) Telfs: 619 58 99 48 E-mail: tienda@hydroponicsblanes.esRegistered in the Commercial Registry of Girona in book 0, Volume 0, Page Sheet 0, Entry 0 PURPOSE: Manage services to clients. On behalf of the company, we process the information you provide us with the purpose of being able to meet your demands, invoice said services or purchases, and be able to send you advertising related to your areas of interest by any means, whether postal, email, or through telephone means; as well as invite you to events organized by the company. LEGAL BASIS:Consent, contractual relationship, and legitimate interest.LEGAL BASIS: Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data will not transfer your personal data in any case, Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, Law 34/2002, of July 11, on information society services and electronic commerce. Royal Legislative Decree 1/2007, of November 16, approving the revised text of the General Law for the Defense of Consumers and Users and other complementary laws.RECIPIENTS: Unless legally required, we do not transfer data to third parties, only to IT companies that allow us the ordinary management of the same, or by legal imperative.DURATION: The data provided will be kept for a period of 5 years from the last contract; unless you have previously requested the blocking or deletion of the same. Or as prescribed in tax legislation.DATA QUALITY: All data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the user. If all the data is not provided, the provider does not guarantee the provision of the requested services. The user will be solely responsible for the truthfulness and updating of the data provided through the different forms on the website. ADDITIONAL INFORMATION: You can at any time request additional information about your personal data ("second layer"), at the same email address that we provide you to exercise your rights.MINORS: Our services are aimed at people with legal capacity and of all ages, so we understand that they have the authorization and consent of their parents, guardians, or legal representatives. It will be under their responsibility the use of the same whether by negligence or by fault invigilando, it may cause an extracontractual liability.RIGHTS:You may exercise the ARCO rights of access, rectification, cancellation, and/or opposition, as well as the right to limitation and portability. You can contact our email address: tienda@hydroponicsblanes.es; or, to our postal address by contacting the File Manager of our company. For this, it will be necessary to provide the personal data and documents that prove it, together with your request.For this, it is necessary that you yourself, or through a legally authorized person, provide the following Documents:- Photocopy of ID- Sufficient identification and representation.- Explanation and purpose of the claim.- Address for sending communications, or email, to contact you as soon as possible.ADDITIONAL INFORMATION:You have the right to obtain confirmation about whether our company is processing your personal data. Therefore, you have the right to access your personal data, rectify inaccurate data, or request its deletion when the data is no longer necessary for the purposes for which they were collected at any time, easily and free of charge.You can also unsubscribe from receiving promotional messages, in compliance with LSSICE 34/2002. For this, it is necessary to provide the following data:Name of the company and data of its representative.Postal and electronic address where you want to receive communications.Clear request, which does not need to be motivated.You can always contact the control authority, in this case, the Spanish Data Protection Agency if your requests are not addressed. www.aepg.esCODE OF CONDUCT OF OUR ESTABLISHMENTGeneral principles.HYDROPONICS BLANES S.L. undertakes that the contents of its services:1 - Will not induce or promote sexual, racial, or religious discrimination or any other violation of fundamental rights and public freedoms recognized by the Spanish Constitution or EU regulations.2 - Will not induce or incite to act illegally.3 - Will not lead to erroneous conclusions as a result of their inaccuracy, ambiguity, exaggeration, omission, or similar.4 - Should not induce an unacceptable state of anxiety or fear, or take advantage of or exploit the user's economic, labor, or personal need.5 - Will not induce or incite anyone to engage in dangerous practices or that threaten health or mental balance.6 - Will not infringe legal or regulatory standards on the secrecy of communications, intellectual property, the right to honor and personal or family privacy, or any other provision applicable to the nature of the service.7 - Will not contain false information.8 - Services that incorporate requests for information or personal data, including name, address, or other data, considering this the fixed or mobile phone number, must be adequate, pertinent, and not excessive in relation to the purpose for which they are collected.Users have the right to:a) Receive objective, prior, accurate, and complete information about the conditions of provision of the products offered to them.b) Receive the products under the conditions offered or agreed with the company or the service provider.c) Obtain the documents proving the terms of the contract and the invoices for the paid products, issued in accordance with current regulations.d) Make the claims they deem appropriate and obtain without delay the official form to raise them and the appropriate guidance to fill it out.e) Request and obtain the actions of the arbitration bodies regulated by the applicable legislation.f) Request and receive the assistance of the administrations, when necessary for the defense of their rights as users, regardless of their origin and destination and without prejudice to the competences of other bodies and authorities.e) Request and receive quality information regarding the products and method of shipment and payment.